HomekindCare / FAQs
Questions? We Gotcha.
Common Questions
How does scheduling appointments work?
We come by on the same day each week, some customers may want us to come by multiple times a week. Our minimum appointment length is 3.5 hours. We have morning time slots available that start at 9am and we have afternoon time slots available that start at 1pm. Once you choose your day and time slot, we will come by consistently each week at that date
What types of chores can't you help out with?
We cannot help with - yard work that requires machinery (like mowing a lawn) - anything that requires heavy lifting
Can you help out with yard work and snow shovelling?
We can help with light-duty yard work that does not require using any machinery, weather permitting of course. We cannot help with: - Lawn mowing or weed wacking - Using a snow blower - Anything that requires getting on a ladder (other than a small step ladder)
Why do you only offer 3.5 hour or 7 hour appointments?
We have found that 3.5 hours is a good minimum. It also helps ensure that our scheduled are stable for our wonderful team members, which increases retention and overall team quality.
What availability do you have?
We operate between 9am and 5pm Monday to Friday. We are closed on all stat holidays. We do not offer evening or weekend availability.